930k Support and Contact Information

Official Contact Card

First, write and send a message on the 930k Contact page with your name, account information and the type of issue

If messages come from Dhaka, the team can usually respond quickly for further questions Help Center View

Support Hours

Help is available around the clock; since 2016 the team operates in 6 countries, so the replies are well organized

For initial response 930k Login Use it, then provide details if needed

In-app Help

Open the in-app help section; answers are arranged in small steps there, so you will get the information you need at once

Using the 930k App from the same place Q&A Both Contact and Communication are

Message Sending Address

Write a short and clear message including account ID, time of issue and which page you were stuck on

If you are outside Dhaka and have questions about bKash, Nagad or Rocket, write them on a separate line

1. Describe the

Start with the part you stopped at on one line, and mention that first

2. Verify account

Match name and login information; this speeds up the reply

3. Open the related page

FAQ And Download page Handles many common questions

4. Follow up

If you do not receive an answer, send another message in the same thread so previous messages are not lost

App Help Tab

Open the tab and you will see four sections: Account, Access, Guidance, and Frequently Asked Questions

Quick message from mobile

Many Dhaka users can still send messages on slow networks from small mobile screens